Experiencing Integrity.

We preach integrity. We look for integrity. We hope for integrity. Today, I experienced integrity. And it was in the most unexpected of places.

This past Sunday afternoon, Pam and I got in the car for the long ride home from DeQueen, Arkansas. We quickly discovered that the 108 degrees had turned the chip in my windshield into a crack across half of it. The Monday morning estimate was a pleasant surprise as less than two hundred dollars was requested to replace the auto glass. However, I must admit that my relief on the price was challenged by my cynicism concerning the quality of this inexpensive repair. Today’s experience not only eliminated the concern, but impressed me with the integrity of this business and its employee.

When I picked up my car, the repairman immediately informed me that he had bent the molding, repaired it to the best of his ability, and ordered the replacement molding to be installed next week. Sadly, I am not accustomed to the men of the 21st century doing the right thing just because it is the right thing. The truth is I never would have detected the mistake. He could have waited to see if I would. He could have pointed it out and asked me to tell him if replacement was necessary. Instead, he just did the right thing no matter the cost to him or the business. That is integrity!!!

May the Lord help us as Christians to follow the leadership of this sweaty, hard working auto glass specialist. Don’t ask, don’t tell…just do the right thing.

This entry was posted on Thursday, August 7th, 2008 at 8:10 am and is filed under Leadership. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Leave a Reply